Our website is a platform that tracks Rakuten cash back and/or percentages and sends email and/or SMS alerts to users based on their set parameters.
Our tracking system monitors Rakuten once daily for cash back percentages and updates users via email or text/SMS. Users can customize their preferences to receive alerts for specific stores or cash back thresholds. Please note that these results are only applicable for desktop users and may not reflect mobile offers. Mobile offers may differ from desktop offers.
If you don’t have a Rakuten account yet, don’t worry! You can sign up for Rakuten using our referral link or scan this QR code with your mobile device:
By signing up through our referral link, you not only gain access to Rakuten’s cash back offers but also support our service and future updates. Once you've signed up for Rakuten, you can start tracking cash back and receiving alerts through our platform. Happy saving!
Signing up for alerts is easy! Simply create an account on our website and customize your alert preferences. You can choose to receive notifications via email and/or SMS text (message and data rates may apply). Mobile app is coming soon!
Our tracking and alert service is currently provided FREE of charge for one alert. We have two paid monthly subscription plans: $2.99/month for up to 5 alerts and $7.99/month for UNLIMITED alerts, as well as our Top 20 Deals which are updated daily. Sign up here!
While Rakuten offers cash back or a percentage back on purchases, the exact amount can vary. The advertised percentage represents the maximum cash back you can earn, but there are exceptions and conditions outlined in the fine print. Factors such as specific retailers, product categories, or promotional periods may affect the actual cash back amount. It's essential to review the terms and conditions for each offer to understand any limitations or variations in the cash back rewards. By staying informed about these details, you can maximize your earning potential and make the most of your Rakuten and TrackRak experiences.
In addition, sometimes specific members will see different cash back amounts based on their previous shopping history and their activity within the Rakuten shopping program. The data we use is considered Raukten's "standard" cash back amount, but discrepancies may occur from time to time.
Rakuten offers two types of rewards:
Cash Back: You earn a fixed amount of money back on your purchase.
Percentage Back: You earn a percentage of your purchase amount as a reward.
If you set an alert on TrackRak for Cash Back, but the retailer offers Percentage Back, you will not get any alerts. If you set an alert on TrackRak for Percentage Back, but the retailer offers Cash Back, you will not get any alerts. It is recommended that you check the current type of reward on the retailer's website to see if they typically offer Cash Back or Percentage Back and use that when setting up your alerts.
Frequency: Alerts are currently sent out 4x/day, if parameters are met. If our system detects cash back on Rakuten's platform that matches your preferences, you will receive an email/text to let you know that it's time to starting shopping and saving!
Parameters: Here’s a explanation of our alert sending parameters:
Threshold Alert: You’ll receive an alert when the Rakuten cash back matches/exceeds your threshold.
Increase Alert: If the Rakuten cash back increases from the last amount you were alerted about, you’ll get another alert.
No Decrease Alert: You will not receive an alert if the cash back decreases. However, if it increases again and is still at or above your threshold, you’ll get another alert.
We aim to notify you at the most important times, but we also want to avoid overwhelming you with too many alerts.
If you're not receiving your alerts, after you have ensured that all parameters have been met, they might be going to your spam or junk folder. Check there first and mark our emails as "Not Spam" to ensure future messages reach your Inbox. If you still don’t receive alerts after checking your spam folder, please contact us for assistance.
Yes, you can manage your alert preferences and unsubscribe from alerts at any time through the My Account or Plans page on our website. As soon as you unsubscribe, you will lose all alerts that you previously set up. Keep in mind that you will still be charged for the full month, but your monthly plan will not renew once you unsubscribe.
We take the security and privacy of your personal information seriously. Our website uses industry-standard encryption methods to protect your data, and we do not share your information with third parties without your consent.
If you have any questions or encounter any issues with our service, please don't hesitate to contact our customer support team. You can reach us via email at hello@trackrak.com or through the contact form on our website. We welcome your suggestions so that we can continue to improve, while helping our users maximize their cash back using Rakuten!
Yes please! We always welcome feedback and suggestions from our users! If you have ideas for new features or improvements to our service, please feel free to share them with us through our contact form. We appreciate your input!
